Privacy Policy

Last updated: 20 May 2026

The Himalayan Boutique operates this store and website in order to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our site, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing our store, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information and transaction details.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, add to cart, or purchase.
  • Device information including your IP address, browser type, and unique identifiers.
  • Usage information including how you interact with and navigate our site.

How We Use Your Personal Information

  • Fulfil orders — process payments, arrange shipping, send confirmations and invoices.
  • Marketing — send promotional communications (you may opt out at any time).
  • Security & fraud prevention — detect and prevent fraudulent or illegal activity.
  • Customer support — respond to your enquiries and maintain our relationship with you.
  • Legal compliance — comply with applicable laws and respond to lawful requests.

Sharing Your Personal Information

We share your personal information with third parties only as necessary, including:

  • Shopify, which powers our online store. See Shopify's Privacy Policy.
  • Service providers (payment processing, shipping, analytics, cloud storage).
  • Marketing partners, in accordance with their own privacy notices.
  • Law enforcement or government agencies where required by law.

Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of direct marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

📧 info@thehimalayanboutique.com.au
📲 Call us on 0469 752 165
📍 The Himalayan Boutique, 6 Burwood St, Mickleham VIC 3064, Australia