Legal notice

Overview

This Privacy Policy explains how The Himalayan Boutique (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or purchasing from us, you agree to this Privacy Policy.

What Personal Information We Collect

We may collect the following personal information when you interact with our store:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Purchase history
  • Device, browser, and IP address
  • Website usage data (cookies, analytics, browsing behaviour)

We only collect information that is reasonably necessary for our business functions.

How We Collect Personal Information

We collect personal information when you:

  • Place an order through our Shopify store
  • Subscribe to marketing emails or newsletters
  • Contact us via email or forms
  • Browse our website (via cookies and analytics tools)

We may also collect data from third-party services such as Shopify, payment gateways, Google Analytics, Facebook/Meta Ads, and other marketing tools.

Why We Collect Your Information

We collect and use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Send marketing and promotional content (only if you opt in)
  • Comply with legal obligations

Disclosure of Personal Information

We may share your personal information with trusted third parties only where necessary, including:

  • Shopify (our ecommerce platform)
  • Payment processors (e.g. PayPal, Stripe, Shopify Payments)
  • Shipping and logistics providers
  • Marketing and advertising platforms (e.g. Google, Meta)
  • IT and analytics service providers

We do not sell your personal information.

Overseas Disclosure

Some of our third-party service providers may store or process data outside Australia (for example, in the United States or other countries). We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic and performance
  • Personalise your shopping experience
  • Deliver targeted advertising

You can disable cookies in your browser settings, however some features of our website may not function properly.

Marketing Communications

We may send you marketing emails if you have opted in or made a purchase with us (where permitted by law).

You can opt out at any time by:

  • Clicking the “unsubscribe” link in emails, or
  • Contacting us directly

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.

Access and Correction

Under the Australian Privacy Act, you may request access to or correction of your personal information held by us.

To make a request, contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

The Himalayan Boutique
Email: info@thehimalayanboutique.com.au
Location: 6 Burwood St, Mickleham VIC 3064